In today’s futuristic and competitive job market, candidates are as discerning as ever. They’re not just looking for a job; they’re seeking human experience.

If you’re thinking about teaming up with an RPO provider, it’s essential to choose one that truly enhances the candidate’s experience. Here’s why this matters:

If you are a mining company, then imagine yourself as a candidate for a moment. Have you ever faced situations like these?

• You’ve been left hanging by a recruiter or mining company, with your emails and calls going unanswered.

• You’ve struggled through an overly complicated and frustrating application process.

• The hiring process felt impersonal, as if you were just another number rather than a valued individual.

• You’ve felt sidelined or overlooked during the recruitment journey.

• You have received automated emails from the mining company or recruiter with minimal human contact.

• The recruitment process had several bottlenecks and no momentum.

Many candidates have encountered these issues when applying for jobs with mining companies and a negative candidate experience can affect how the candidate views your company and make it hard to attract talent as word spreads.

Choosing the right RPO provider can ensure that these issues are eliminated, ensuring a positive experience that reflects well on your mining company and helps you connect with the best candidates whilst at the same time improving your brand in the industry.

Let’s dive into how RPO in the mining industry can elevate the candidates experience and why it's a win-win for all mining companies:

1. Personalised Communication: A Human Touch

The modern recruitment world is full of automation and AI tools; however, most are generic and you can easily tell the communication is not from a human. With our XG RPO, candidates enjoy a tailored communication approach. Although we do leverage advanced technology and data analytics, we heavily vet each system to decide if we will use it as we are very selective about the platforms we use. We also ensure every touchpoint made with a candidate and client is made by us and not automated. This human touch can significantly enhance a candidate’s overall experience and set your company apart.

2. Streamlined Process: Smooth Sailing Ahead

An RPO solution streamlines the recruitment process, making it efficient and user-friendly. From a clear and intuitive application process to timely updates and feedback, RPO ensures candidates, line managers and stakeholders navigate the recruitment process with ease, leaving them with a positive impression. Been your RPO provider enables us to be your strategic partner and having a seat at the table enables us to create a streamlined process specific to the bottlenecks and challenges you face.

3. Speedy Responses: Keeping the Momentum

In the fast-paced job market, timing is everything. RPO providers are experts in accelerating the recruitment process without compromising on quality. Quick responses and efficient handling of applications, feedback, organising interviews and site visits etc not only keep candidates engaged but also demonstrate your company’s commitment to a swift and respectful hiring experience.

4. Enhanced Candidate Experience: Beyond the Basics

RPO goes beyond traditional recruitment methods by offering a deeper and embedded partnership with mining companies thus creating a more engaging and supportive experience for candidates as well as clients. This includes everything from detailed job descriptions, interview preparation, client and candidate feedback sessions, employee value propositions, candidate marketing material, micro-websites, talent planning sessions (internal and external), talent mapping and pooling, talent insights, company culture assessment/feedback. All of these extras that are involved in an RPO have a direct effect on the candidate experience which will help mining companies secure the best talent in the market.

5. Data-Driven Insights: Making Improvements

With RPO, you gain access to valuable data and insights into the candidate's experience. This data helps identify pain points and areas for improvement, allowing you to continuously refine your recruitment process. By addressing these insights, you enhance the overall candidate journey and improve your employer brand.

6. Consistent Branding: A Cohesive Experience

Brand consistency is key to a memorable candidate experience. RPO providers ensure that your company’s values, culture, objectives, history and messaging are consistently reflected throughout the recruitment process. This cohesive experience helps candidates understand and connect with your brand, making them more likely to view your company as an attractive employer.

Never underestimate the influence of word-of-mouth. Positive or negative experiences often get talked about and sometimes shared on LinkedIn. Although the mining industry is a global industry it’s actually very small and word gets around.

Consider the impact negative and positive impressions have on your company’s brand:

• “This mining company ghosted me. I won’t be applying there again.”

• “It felt like I was interacting with a robot throughout the process.”

• “Although I wasn’t selected, I received thorough and prompt feedback and had a positive experience overall.”

The views and opinions of successful and unsuccessful candidates can significantly shape how potential candidates view your organisation. At Xanda Group, we don’t just focus on filling up the roles, but we leverage on the candidate’s experience. We believe that RPO solution is more than just a strategic move; it’s a commitment to creating a positive and memorable journey for every applicant.